FAQ’s

Giftonix is a QUICK and EASY gift giving app that has been specifically designed to provide people a way of giving a simple Gift. With Giftonix anyone can easily purchase items from your store and Gift it to another person through the convenience of the Giftonix app, which they can then redeem when it’s convenient via the app.

1. We provide our vendors with an online portal to upload and track the sale of their items. These items will be automatically uploaded to the Giftonix App.
2. Our customers/users open the Giftonix app, select a vendor and then add an item(s) from the vendors menu, and place an order.
3. Once the item has been purchased, they will be prompted to send the gift through multiple social media platforms, along with a personalised message, which can then be redeemed using the App.
4. The person who receives the gift will receive a text/notification/email etc with a customised link which prompts them to download the app. They can then see what their gift is and who sent it to them. This is then redeemed on premises at the vendors site using the Giftonix App.
5. When a gift is redeemed in your store you simply follow the prompts in the Giftonix App and hand over the item(s). The sale will appear instantly in your online portal.

Partnering with Giftonix gives you another risk-free sales avenue with no ongoing costs. There are also no upfront costs and we only take a small percentage of each sale. Giftonix will bring customers into your store as they will need to redeem items. This also gives you the opportunity of further sales and those profits are 100% yours! If you are interested in joining our platform then please contact us at [email protected].  It’s easy to join!

Australia/New Zealand has a great culture of giving and if you have something that you know people would love to give away as a gift then Giftonix will be a good fit for you. Please contact us at [email protected] to see how we can help.

There is no initial cost, or ongoing costs for you to join Giftonix. As well as no start up cost, Giftonix only takes a small percentage fee of the total purchase. To find out more please contact us at [email protected].

No. Our set up processes are simple and doesn’t take long at all. We work with you to ensure you are up and running quickly. We will support you throughout the set up process and with any ongoing questions.

Giftonix will provide you with an online portal for you to upload full details and a picture of your items. Alternatively the team at Giftonix can do this for you if you prefer. We would suggest providing us with one image and description when you first sign up, as your store will be live in the app as soon as we create your login for the portal.

The more the better. There is no limit to how many you upload and we would recommend having a variety of items and/or vouchers for customers to purchase.

You can upload either vouchers or individual items or both. If you want to create a special Giftonix combo, then that is up to you.

As part of the initial setup we will provide you with a login to a website dashboard for your store(s). You will be able to see items sold, items redeemed and be able to download a spreadsheet to keep track of what is happening in your store.

You have full control of setting the price of all items. We would suggest keeping pricing the same as in store, but we will not tell you how much to sell items for.

Yes. Anyone who has downloaded the app and created a login can purchase items.

Giftonix has been designed to make gift giving quick and easy. If you have a product that others would like to buy as a gift, then you can probably sell it on Giftonix. All items listed on Giftonix must be legal. Giftonix has the right to refuse/remove items if they are not appropriate. Please contact us at [email protected] if you have any questions regarding the items you would like to list.